Now you’ve transferred your ticket, e-mail firstname.lastname@example.org writing “ticket substitution” in the subject line, and then in the message advise us of the name and which race the person whose taking your place will be racing in.
Why not just copy this over!
Race I was entered into:
Name of person taking my ticket:
We will then email you with a code to give to them, so they can register for the event for free.