Participant Information

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IMPORTANT INFORMATION ABOUT YOUR TICKET.

Your start time is below, and NOT what it says on your ticket.

If you miss your start time, you may not be able to run. Latecomers, your participation will be at our discretion.

It won’t be long before you join many others and take on our range of awesome obstacles, many of which have never seen before at an obstacle course event in the UK. Including, of course, The Travelator.

You’re going to have a blast!

But before that, some important info to make sure you’re fully prepared for this epic experience.

  1. If you want to be kept up to date about this specific event, please join your event on Facebook here. (click on the picture of the event and then go ahead and click the + Going) button AND
  2. Please ensure your MOBILE NUMBER (each ticket should have a mobile for the person on the ticket) is up to date, as we send important updates to all ticket holders via SMS messages - such as urgent traffic updates / changes etc.
  3. Turn up an hour before your start time. All runners should start in their respective waves and give ample time to find the venue, and register before running. There is a warm up and short race briefing before your run starts so please be on time! This all ensures a smooth flow of runners across the obstacles during the day, and will help keep queues minimal.
  4. Please check the event page for location details. Don't be the person who didn't plan their journey and gets lost on the way!
  5. THINGS YOU MUST BRING - you won't be allowed to race without them:
    1. Your ticket (with the QR Code visible)
    2. Photo ID
    3. Signed waiver (you can download the ROUGH RUNNER - EVENT WAIVER here)
    4. Wear appropriate gear for the weather and conditions.
    5. Spikes WILL NOT BE ALLOWED. We have obstacles that spikes can cause damage to and we don't want to take any risks. Your shoes will be checked before you race. Note that spikes also include football boots with "studs". If you haven't got shoes without spikes, be prepared to run barefoot!
    6. Do NOT wear any jewellery - rings, watches, ear rings etc - as they can get caught on obstacles and be damaged or actually hurt you.
    7. Once you are registered, please head to the race briefing tent for your scheduled wave time. You will receive a short race briefing and then get a 5/6 minute warm-up before you start. For Health and Safety reasons we cannot allow you to start running without getting a race briefing, so please DO NOT JUST JOIN IN THE WARM-UP UNTIL YOU HAVE RECEIVED YOUR RACE BRIEFING.
    8. "I'm late and I'll miss my start time" – don't worry if you miss your allotted time, just join the next race briefing and we'll get you started running as soon as possible. However, if you arrive late in the afternoon you may not be able to run the longer distances (15km and 10km)
    9. No alcohol is to be brought in to the Runner's Village from outside. Alcoholic drinks that have not been served from our bar will be confiscated. This is due to licensing restrictions that we must adhere to.
  1. Bring a towel and change of clothes. You are going to get wet. We have showers at some events (but not all), where we charge £2-3 to cover the cost. Any profits will go to our Chosen Charity, the Stroke Association.
  2. We do have a free bag drop area, so you can leave any belongings you want. Although secure, this is at your own risk. We take no responsibility or liability for any belongings - leave valuables in a car, or at home! Also, although it's in a marquee, the ground can become muddy, so don't bring your Gucci handbags or fancy gear! They may well get muddy or risk being broken! Also make sure they can be properly closed up, ideally with a zip - it'll help keep everything inside that much safer.
  3. We will have changing facilities, but it's basic - literally a marquee tent, one for men, and one for women. There's nothing inside them, just an area for a bit of privacy.
  4. You can buy our amazing T-Shirts on the day if you've not bought one yet - just head to our shop where you can pick one up and challenge the Travelator in style!
  5. There will be a bunch of caterers on site serving up jacket potatoes, hog roast, pizzas and more, so remember to bring cash to feed yourself. It's all £5 or thereabouts!
  6. Driving is the best way to get to our events, and we provide parking for £5 (cash on the day), except at the London event where there is very limited parking.
  7. At the end of each day (weather permitting) we will be hosting a Travelator Knockout competition! If you want to take the ultimate challenge, win a cash prize and be crowned Champion of the Travelator, stick around till the end of the day and join in. It's awesome.

We know all of our Roughians are switched on, awesome people, and you'll remember everything, come well equipped, have an amazing day, and enjoy every second.

Do come say hi, and let us know what you thought of the obstacles!

Just to add, we love some of the team names - We may even do some fun prizes for the most outrageously dressed team! Let us know on Facebook if you're going to run wearing something a little mad!

The time on your ticket and on Race Space may state a specific time. This is NOT your start time. It’s simply what time the event starts.

We'll announce wave times, via email, a few weeks before the event, so please keep your eye on your emails from us. If you're in a team, but have a different wave time, don't worry. Join in with your team.

If you requested a preferred start time on the registration form, this is NOT definitive, but a guide for us to allocate you in a certain wave.

CHECK YOUR WAVE TIME HERE

Can I get a refund?

We do not give refunds but we do offer 2 options for Roughians who are unable to take part for any reason. You can either let someone else take your place (see point one below), transfer your ticket to a different event, or defer your ticket until next year if we return (see point two below for both of these – it’s the same process).

No changes (substitutions, transfers or deferred entries) can be made to registrations under any circumstances in the 10 days leading up to the event you have entered.

You can make a substitution via your Race Space login, following the below process:

Hit the 'My Entries' tab and click 'My Entry' under Actions alongside your ticket. You'll see a button named 'Transfer Entry'.

For more information please check here.

You can transfer your ticket to another event, or defer to the same event the following year, via your Race Space login.

Hit the 'My Entries' tab and click 'My Entry' under Actions alongside your ticket. You'll see a button named 'Transfer Entry'.

For more information please check here.

 

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