Privacy Policy

Your privacy is important to Rough Runner Ltd.  This privacy statement provides information about the personal information that Rough Runner collects, and the ways in which Rough Runner uses that personal information.
In compliance with the new GDPR regulations our following privacy statement details what information we collect, when we collect it, why we collect it and how we treat your information.

Personal information collection

The only data we collect and store is general information about you in order to operate our business and to send you marketing updates, but only if you have opted into our events or services, bought products off us or signed up to any of our marketing channels.

When do we collect personal data?
We collect personal data about you when you interact with us. This happens online when we collect information when you subscribe to a newsletter, fill out a form or enter information on our site. This could also be in person, on the telephone or via email.

Rough Runner Ltd may collect and use the following kinds of personal information:

  • your name, contact info, next of kin, and other info related to your safe participation at events
  • information about your use of this website
  • information that you provide using for the purpose of registering with the website
  • information about transactions carried out over this website
  • information that you provide for the purpose of subscribing to the website services
  • any other information that you send to Rough Runner.

Using personal information

Rough Runner may use your personal information to:

  • provide you with information regarding your attendance at events;
  • personalize the website for you;
  • administer this website;
  • enable your access to and use of the website services;
  • publish information about you on the website;
  • send to you products that you purchase;
  • supply to you services that you purchase;
  • send to you statements and invoices;
  • collect payments from you; and
  • send you marketing communications.

Where Rough Runner discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Rough Runner may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Rough Runner will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Your personal information is stored securely in-line with GDPR compliance requirements.
In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

How long do we keep your personal data?
We store your information for as long as we are legally required. On completion of any of our events, we will contact you occasionally with marketing information if you have opted in.

GDPR Practices

All data is gathered and processed in accordance with data protection legislation, including the EU’s General Data Protection Regulation (GDPR), effective May 2018, and future implementing legislation in Ireland.

Rough Runner takes the necessary measures to ensure your personal data is protected including encryption, password protection and physical safeguards. In the unlikely event of a significant data breach, all affected individuals will be notified within the required legal time frame.

Cookie Policy

We use cookies on our website to collect information to improve the content of our site and the services we offer. Cookies help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
There are elements of the website that won’t work properly if you do not allow consent, so if you do not want to accept these cookies, then please do not use our website.
You can see all the cookies in use here – https://roughrunner.com/cookie-declaration/
No personal data is collected on our website – we can see who visits the site and what pages you have visited but we cannot personally identify you from this information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it may affect the user experience.

Google Remarketing

The Rough Runner website uses the following Google’s remarketing technology, Google Display Network Impression Reporting, Demographics and Interests Reporting. This allows us to display relevant ads based on what pages on the Rough Runner website you have viewed. The advertising will be displayed using cookies. This cookie doesn’t record any personal information or identify you personally.
Google has its own independent data protection policy which can be accessed here (https://www.google.com/intl/en/policies/privacy/).

Facebook Conversion Tracking Pixel

Rough Runner may use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This tool allows Rough Runner to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and Rough Runner cannot see the personal data of any individual user.

However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/). Facebook has ultimate control of the information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.

How can you access the data?

You may request a copy of the personal data that Rough Runner holds about you by contacting Rough Runner on [email protected]

Right to be deleted

You may withdraw your consent from our marketing communications at anytime. In all our e-marketing correspondence there is always the opportunity to unsubscribe from our list. If for any reason the unsubscribe is not on there, then just email us on [email protected] advising you’d like to be deleted and we can ensure you’re taken off. On receiving notification from you that you don’t want to receive our marketing communications you will be removed from our list in a safe and secure manner. You may continue to receive other communications from us regarding any events you’re enlisted in.
If you want to withdraw consent outside of our e-marketing you may contact Rough Runner, via [email protected] or via post, to 32 Byron Hill Road, Harrow, HA2 0HY where we will be able to update inaccurate information, delete you from our records or supply you with a copy of the data we hold about you.

Cross-border data transfers

Information that Rough Runner collects may be stored and processed in and transferred between any of the countries in which Rough Runner operates to enable the use of the information in accordance with this privacy policy.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

You agree to such cross-border transfers of personal information.

Updating this statement

Rough Runner may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

Rough Runner is not responsible for the privacy policies or practices of any third party.

Contact Rough Runner & Rocket Sports

If you have any questions about this privacy policy or Rough Runner treatment of your personal information, please write:

  • by email to [email protected] or
  • by post to The Old Church, 32 Byron Hill Road, Harrow on the Hill, Middlesex, UK, HA2 0HY.

Last updated: May 2018

 

 

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